Privacy Policy

Last updated: April 26, 2026

Lofwijn operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the "Services"). Lofwijn is Powered by Shopify, which allows us to provide the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction, or otherwise interact with us via the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you indicate that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another individual. Personal information does not include information that is aggregated or de-identified such that it cannot be reasonably linked to you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

Contact Information including your name, address, billing address, shipping address, phone number, and email address.
Financial Information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account Information including your username, password, security questions, preferences, and settings.
Transactional Information including the items you view, add to cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
Communications with Us including the information you provide in your communications with us, such as when you submit a customer support inquiry.
Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

To provide, customize, and improve the Services. We use your personal information to provide you with the Services, including to perform our agreement with you, to process your payments, to fulfill your orders, to remember your preferences and items of interest, to send you notices related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges, to allow you to post reviews, and to create a tailored shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or Services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to verify your account, to provide a secure payment and shopping experience, to detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to secure our Services. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone else.
To communicate with you. We use your personal information to provide you with customer support, to respond to your inquiries, to provide you with effective Services, and to maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal process, including requests from law enforcement or governmental agencies, to investigate or participate in civil discovery, prospective or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may pass on your personal information to third parties for legitimate purposes, which are subject to this Privacy Policy. Such circumstances may include:

With Shopify, merchants, and other third parties who perform Services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping);
With business and marketing partners to provide marketing Services and advertise to you; for example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you reside, you may have the right to ask us not to share information about you to show you targeted ads and marketing based on your online activities across different merchants and websites. You may exercise your rights to opt out of this use here
When you instruct us to, request it, or otherwise provide us with your consent to disclose certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, who collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than where you reside, to provide and improve the Services to you. Additionally, to help us protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights about the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Privacy Policy for Customers . Depending on where you reside, you may exercise certain rights with respect to your personal information Shopify Privacy Policy Portal link.

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