General Terms and Conditions

Welcome to Lofwijn.
The terms “we,” “us,” and “our” refer to Lofwijn, the owner of this webshop and the associated shopping experience. Lofwijn manages this shop and website, including all related information, products, and services that you can order online (the “Services”). Lofwijn is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service describe your rights and responsibilities when using the Services.
By visiting, communicating with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy [[LINK]].
If you do not agree to these terms or the Privacy Policy, you should not use the Services.

1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you declare that you are at least 18 years old and that you have reached the legal age for alcohol consumption in your country of residence. You are responsible for the accuracy and completeness of the information you provide, such as email address, billing information, and payment details.

You are solely responsible for the security of your login credentials and for all activities under your account. You may not transfer, sell, share, or license your account to third parties.

2 – ALCOHOL AND AGE (18+)

Lofwijn sells alcoholic beverages such as wine and is aware of national regulations regarding age verification.
With each purchase, you explicitly agree that you are at least 18 years old and that you are purchasing the wine solely for your own personal use.

During the ordering process, you will be asked to perform an active action indicating that you are at least 18 years old (e.g., a checkbox or date of birth).
If there is any doubt about your age, we reserve the right to cancel the order or request additional identification.

3 – OUR PRODUCTS

We strive to display the products in our webshop as realistically as possible. Please note that colors and appearance may differ from your screen display, depending on the device and settings.

We do not guarantee that the aesthetic quality or taste of the wine will exactly match your expectations. We reserve the right to change the price, description, or availability of products at any time, without incurring any obligation to compensate for damages.

4 – ORDERS AND ORDER POINTS

By placing an order, you make an offer to purchase. Lofwijn reserves the right to accept or refuse your order for any reason. The order is only accepted once you have received a confirmation from Lofwijn.

You can review your order and make changes until the moment of confirmation. After confirmation, we are not obliged to honor cancellation requests, unless legally required.

Your purchases are intended solely for personal use and not for commercial resale, export, or bulk resale.

5 – PRICES AND SHIPPING

Prices in our webshop generally include VAT, but exclude shipping and administration costs unless otherwise stated. Changes in prices or promotions may occur at any time and will not be communicated in advance.

Your order will be processed as soon as we have received your payment. Delivery will take place within a reasonable timeframe, as stated on our Shipping & Returns page.

6 – PRIVACY AND DATA

All personal data you provide to the Services are subject to our Privacy Policy and Shopify's Privacy Policy.
Data may be processed by Lofwijn and Shopify, and potentially by third parties in other countries, to process orders and improve the Services.

7 – FEEDBACK AND CONNECTION

If you submit feedback, ideas, or content, you grant Lofwijn a license to use, process, or publish it, without us owing you compensation or mandatory feedback.

8 – DISCLAIMER OF WARRANTIES AND LIABILITY

The information on and via the Services is intended for informational purposes only. We cannot guarantee that all information is complete, entirely correct, or always up-to-date.

Unless expressly stated otherwise, the wine products offered by Lof are provided "as is" and "as available," without any explicit or implied warranty.
We disclaim all liability for direct, indirect, or consequential damages arising from your use of the purchased products.

9 – MODIFICATIONS AND CONTACT

We may amend these Terms of Service at any time. The latest version will be posted on this page.
In case of significant changes, we will inform you in accordance with applicable legal obligations.

Questions or comments about the Terms of Service can be sent to info@lofwijn.nl.

Our contact details:
Lofwijn
Haarlemmerdijk 87
1013 KC Amsterdam
020-224 62 44
info@lofwijn.nl